🔹 The daily work of a Family Helper includes communication with families, entering information into the system, organizing assistance, and coordinating with partners. Performance is tracked through a CRM system, regular reports, and feedback from families.
🔹Performance is tracked through a CRM system, regular reports, and feedback from families.
🔹 Family Helpers continuously improve their skills through training on working with families, time management, and psychological resilience.
🔹 To prevent emotional burnout, psychological support for helpers includes counseling, group discussions, and training.

This program is designed to help families find solutions to difficult situations and receive the support they need. The Family Helper is centered around care, understanding, and concrete actions aimed at improving the quality of life for families.

1. A Family Helper is assigned to each family, with one helper per family, regardless of the number of children.
2. Age categories: the program is available to all age categories.
3. Program duration: permanent and mandatory.
4. Service delivery format: a helper is assigned to a family on the day of joining the Fund. From that moment, the family gains access to all assistance programs based on the criteria of each program.
5. Criteria for selecting children for assistance programs: children of all categories are eligible.
6. Program status: active.
7. Number of children who have already received assistance: 11,104 children.